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Managed IT Services
Plan designed to transfer the management responsibilities of your IT environment to the team of experts at ICG.
Technology is intertwined in your day-to-day operations, so if you can stay in control of your IT, your business will always move forward, even in the most turbulent times.
Managed IT Benefits
With a strong IT foundation, your people will perform better, be more reliable and enable you to focus on your business, not your IT.
Lower Costs
Spend less on operations with automatic upgrades & patches.
Adapt Quickly
Our team & products will enhance your ability to adopt new technologies.
Reduced Downtime
Keep your employees connected with little to no downtime.
Zero Staffing Problems
With ICG, you can be sure that your needs are taken care of in a timely manner.
Focus On Your Business
No more wasting time with IT — we've got you covered.
Visibility & Control
Take back control of your IT department while we work in the background.
Managed Services Plan
ICG’s experienced team provides all the necessary technical skills and software to assume full responsibility of your IT environment including servers, workstations, and network devices.
vCIO Oversight
Planning Meetings & Reporting
Project Management
Strategic IT Governance
Detailed Monthly Reporting
Unlimited remote support
Web-based remote-control software
100% local resources
Exhibits a sense of urgency
Pervasive real-time monitoring
Automated failure notification and response
Proactive maintenance plan
Patching of all devices and operating systems
Validation of IT operations
Advanced email protection
Web protection
Multi-factor authentication (MFA)
Advanced endpoint protection
Dark web scanning
Security awareness training
Simulated phishing attacks
ICG’s Managed Services team is staffed by trained professionals who are ready to respond to the support requests of your end users while also monitoring your network and servers.